Privacy Policy

This Privacy Statement sets forth the online data collection and usage policies and practices that apply to the PINATA Platform and associated websites or Apps (referred to herein as the “PINATA Platform”) and does not apply to information we collect in any other fashion.

Last updated May 2019

1. Collection of Information by PINATA

By using the PINATA Platform, we may request that you provide personal information, including your name, mailing address, email address, telephone number and other generalized background information, such as your prior experience as a freelance worker or brand ambassador. Moreover, there is information about your computer hardware and software that is or may be collected by us. This information can include without limitation your IP address, browser type, domain names, access times and referring website addresses, but is not linked to your personal information. We also get information from your use of our services including how you use them. We also collect device information, such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number. By using the PINATA Platform, we may also collect and store certain information in server logs, including details of how you used the PINATA Platform, your search queries, telephone information like your phone number, calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information and types of calls, your IP address, device related information such as crashes, system activity, hardware settings, cookies that may uniquely identify your browser or your PINATA Account, and your location information. Regarding IP Address and Clickstream Data, our server automatically collects data about your server’s Internet address when you visit us. This information, known as an Internet Protocol address, or IP Address, is a number that’s automatically assigned to your computer by your Internet service provider whenever you’re on the Internet. When you request pages from our web site, our servers may log your IP Address and sometimes your domain name. Your IP Address is used to help identify you and to gather demographic information about our customers as a whole, but does not include personally identifiable information. Our server may also record the referring page that linked you to us (e.g., another web site or a search engine); the portions of the PINATA Platform you visited; the website or App that you visit after the PINATA Platform; any search terms you have entered on the PINATA Platform, or a referral site; and other web usage activity and data logged by our web servers.

2. Our Use of Your Information

We use the information we gather on the PINATA Platform, whether personal, demographic, collective or technical, for the purpose of operating and improving the PINATA Platform, fostering a positive user experience, and delivering the products and services that we offer. We may use your contact information in order to send you email or other communications regarding updates at the PINATA Platform. The nature and frequency of these messages will vary depending upon the information we have about you. We additionally may employ Internet tracking and analytic tools such as Google Analytics to better understand and deliver a user experience. We also use the information that we gather for internal system administration, to help diagnose problems with our server, and to administer our web site. Such information may also be used to gather demographic information, such as country of origin and Internet Service Provider. We may link this information with your Personal Information. We also automatically receive your computer's internet protocol (IP) address and other information from your user-agent HTTP header in order to provide us with information that helps us learn about your browser and operating system, including to confirm that your browser and/or operating system meet the minimum requirements, and for geolocation and security reasons. Your IP information is removed from our database every 28 days.

3. Disclosure of Personal Information to Others

We do not sell your personally identifiable information. We do not disclose your personal information to third parties, or your combined personal and demographic information or information about your use of The PINATA Platform, except as follows; We disclose information to companies and individuals we employ to perform functions on our behalf, including hosting our Web servers, analyzing data, providing marketing assistance, and providing customer service. These companies and individuals may have access to your personal information as necessary to perform their functions, but they may not share that information with any other third party. We also disclose information between account holders of the PINATA Platform, such as between BUSINESSES and GOGETTERS, AGENCY and GOGETTER, SUBSCRIPTION CLIENT and GOGETTER and/or AGENCY CLIENT and GOGETTER (as defined in the Terms of Use), so that the purpose of the PINATA Platform can be effectively accomplished. We will share personal information with companies, organizations or individuals outside of PINATA if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to (1) meet any applicable law, regulation, legal process or enforceable governmental request; (2) enforce applicable Terms of Service, including investigation of potential violations (3) detect, prevent, or otherwise address fraud, security or technical issues (4) Protect against harm to the rights, property or safety of PINATA, our users or the public as required or permitted by law.

4. Use of Cookies and Local Storage

The PINATA Platform may contain electronic images known as Web beacons (sometimes called single-pixel gifs) that allow us to count users who have visited those pages. Web beacons are not used to access your personally identifiable information; they are a technique we use to compile aggregated statistics about our Web site usage. Web beacons collect only a limited set of information including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. You may not decline web beacons, however, they can be rendered ineffective by declining all cookies or modifying your browser setting to notify you each time a cookie is tendered and permit you to accept or decline cookies on an individual basis. Third parties are not permitted to use Web beacons on the PINATA Platform. We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.

We use cookies to help analyze web traffic or let us know when you visit a portion of the PINATA Platform. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages or parts are being used. This helps us analyze data about web page traffic and improve the PINATA Platform in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

5. Access to, Opt-Out and/or Modification of Your Information

The PINATA Platform may provide account holders limited access to or the ability to modify Your personal information. Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

If you are receiving newsletters, commercial emails or other communications from PINATA, but subsequently change your mind, you may opt-out by selecting an appropriate link in those email communications as indicated for the opt out or by sending an email to We retain indefinitely all the information we gather about you in an effort to make your repeat use of the PINATA Platform more efficient, practical, and relevant. To the extent that we utilize the Google Analytics tools available, you have options with respect to some of those tracking tools or features available at

6. Security of the Personal Information

We have implemented commercially reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes. We encrypt many of our services using SSL. We may offer you a multi-step verification when you access your PINATA Account. We restrict access to personal information to PINATA employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

7. Children

The PINATA Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

8. Changes to Privacy Statement

If we decide to materially change our Privacy Policy for the PINATA Platform, we will post those changes through a prominent notice on the web site so that you will always know what information we gather, how we might use that information, and to whom we will disclose it. If at any time, you have questions or concerns about this Privacy Policy or believe that we have not adhered to this Privacy Policy, please feel free to email us at optout @

9. Contact Information

The PINATA Platform operates under the control of BrandForce LLC, a Delaware Limited Liability Company with its principal place of business at 6 Harrison Street, Sixth Floor, New York, New York, 10013.